Let COM1 SOLUTIONS assist you in maximizing your equipment efficiency and daily processes.  We are available to provide you with a broad range of services including:

• Pre-Sales Consultation
• e-Procurement (On-line Sales)
• Administration
• Post-Sales Support
• Equipment Re-location
• Installation
• Systems Integration
• Networking
• Training
• Domain registrations and transfers
• WEB Hosting
• WEB Design
• CAD Drafting Services
• Large Format Scanning
  

COM1 SOLUTIONS develops key relationships with customers and suppliers alike to achieve customized technology support solutions. COM1 SOLUTIONS' goal is to assure that IT Solutions customers establish and maintain effective ways of collecting, analyzing, managing, and exchanging information through distributed , open computing environments.

Our Network Administration Services focus on maximizing productivity and lowering the costs associated with your existing network infrastructure. We support your staff by providing personalized assistance with network administration. From supporting an Enterprise to a small business, COM1 SOLUTIONS can provide networking administration to suite your needs and requirements.

How can COM1 increase your company's productivity? Do not hesitate to call for your free on-site evaluation.

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Project dead-lines creeping up fast? Allow COM1 SOLUTIONS' experienced Drafting Services to assist you on an as-need basis. We have expertise in most disciplines.

Hourly rates range from:

• $30  for Standard Drafting Services.
• $50 for Design Services.
• $85 for Project Management Services.

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Sharing information and communicating are two of the most important success factors for business today.  Enabling this interaction are local- and wide- area networking technologies.

COM1 SOLUTIONS provides the design, installation, optimization, and support of local and wide area network systems that support data, voice and mixed communications.  Core services include: planning, site engineering, cable engineering and installation, software installation and configuration, testing, technical project management, network administration and network design, acquisition, installation and on-going support.  Further, remote network monitoring is available.

COM1 SOLUTIONS offers comprehensive networking services designed to meet your needs today, while providing a foundation for the delivery of tomorrow's technology.  Whether you need to provide a few workstations with access to a common printer, connect an entire office to a centralized database server, or link locations nationwide for e-mail, Com1 Solutions will provide you with the optimal solution.

COM1 SOLUTIONS cost-effective consulting and design services are aimed at helping organizations implement and manage networks to meet evolving business objectives.

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Nationwide on-site service begins with TechniServe

TechniServe is a nationwide multi-vendor, on-site services program. It's backed by industry-leading service delivery partners with hundreds of field engineers. 

Major computer manufacturers are supported. Partnerships with national service providers allows TechniServe to cover a large variety of major computer manufacturers, including:

• Compaq
• IBM
• Hewlett-Packard
• Dell
• Gateway

TechniServe on-site service solutions

This flexible suite of professional services includes:

• Point-of-sale warranty uplift solutions
• Post-warranty hardware maintenance agreements
• Hardware and software installation services
• Professional labor services
• Custom service solutions

Ordering and contact information

For assistance with custom bids, installation services and warranty uplifts, call your COM1 sales team at 205-680-8910, or, send an e-mail to sales@com1solutions.com

Program Offerings:

• Point-of-Sale Warranty Uplift Solutions: Warranty uplift services are offered on new equipment purchased within the last ninety days. Coverage is available on laptops through enterprise servers, and includes monitors and other peripherals. 
• Post-warranty Hardware Maintenance Agreements: Maintenance contracts are available for equipment that is no longer eligible for the warranty uplift program. All maintenance contracts are submitted to a custom bid process that requires a minimum of 72 hours for turnaround (more if the opportunity is large). Maintenance contracts are billable in monthly, quarterly, semi-annual or annual increments.
• Hardware and Software Installation Services: Installation services are available for purchase with restrictions as SKU'd items. These SKUs are for singular or multiple installations and must be within 50 miles of a provider service center to have travel included in the cost. If they are outside of this zone, they must be submitted as a custom bid. Please contact the TechniServe team to verify the end-user ZIP code.
• Professional Labor Services:
  • Time and Materials: Service is provided on a best-effort basis, usually within 72 hours of the call being opened in the system. This is the most expensive and least effective program offering, but for those customers who choose not to use a contractual program, this service will provide non-critical coverage on desktops, printers, servers and LAN/WAN support.
  • Block Time Pre-purchase: This service provides Next-Business Day Service Levels, except in locations that are more than 50 miles from an Authorized Service Center. Block Time allows a customer to define their technical service requirements based on technician skill sets and pre-purchase for their end-user client a block of time to handle calls for service on non business-critical equipment that is not covered by a warranty or maintenance contract. While Block Time can be uplifted to a four-hour response time in some service areas, this is not a guaranteed service level, and it is not recommended for business-critical equipment.
  • Custom Services Solutions: Outside the scope of the pre-defined services listed above, TechniServe offers a custom bid desk to handle requests outside the scope of these service offerings. These items include project work, moves, LAN/WAN installation and set-up, MCSE and CNE contractual services, employee leasing, etc. Custom bid projects require a minimum of 72 hours for quoting (preferably a week on large custom bids).

Currently we do not have a service offering for Apple systems and printers. We are in search of a provider that can add that opportunity to our service offering scope.

Click her for a TechniServe Brochure.          Adobe Acrobat 

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Training

Promote custom training classes. Why waste time on subject matter you already know. Let COM1 SOLUTIONS customize a class for you today!

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In this day and age, every successful business has a WEB presence. Do you have a WEB Site? Is your site eye-catching and easily to browse? Do customers enjoy visiting your site? We work with you to create an online presence that fits into your marketing strategy and corporate brand.

COM1 SOLUTIONS has expertise in the following products and languages:

• FLASH
• JAVA
• HTML
• Dreamweaver
• StoreFront
• FrontPage
• Xara

Our staff can also assist you with your Domain Registration, as well as provide you with a very competitively priced Hosting Plan that best suites your company's requirements. Scared of the web? Fear not! Our staff can handle every detail including daily maintenance if you so desire.

Click here to view and purchase our web related services.

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